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POWERFIN TECHNOLOGY PRIVATE LIMITED (“we”, “us”, or “our”) owns Powerfin Technology. Our Customers/Users (“you”, or “your”) privacy is of utmost importance to us. During the interaction with, access to, and use of our website, Users provide us with their personal and sensitive personal data. It is important that Users read this Policy carefully before sharing any information with us. It's essential to recognize that this Policy is an integral part of our Terms and Conditions. This Policy applies to all users who access, browse, or continue to use our Website. We kindly request that Users refrain from visiting or using our Website if they disagree with the terms of this Policy.

It is our right to revise, amend, or update this Policy without prior notice. Website's services following a modification, amendment, alteration, or change of this Policy, whether or not they received a notification or the changes were published on the Website, are deemed to have accepted this Policy, in addition to any other policies or practices in effect during their visit, access, or use of Powerfin Technology.

PERSONAL INFORMATION

Personal Information is the term defined by the SPI (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules and refers to any personal data that can be used to identify an individual, either directly or in combination with other information held by a corporation. A person's name, address, phone number, and other details fall into this category.

SENSITIVE PERSONAL DATA

As per the SPI Rules, "Sensitive Personal Data" encompasses information concerning an individual's

  • Passwords,
  • Financial Information,
  • Physical, Physiological, and Mental Health Conditions,
  • Sexual Orientation,
  • Medical Records and History,
  • Biometric Information.

If we receive data under these categories for processing or storage under a legal contract, we will only use them for the purposes for which they were collected.

Exclusions: Notably, public records or information disclosed in accordance with the Right to Information Act, 2005, or any other applicable law will not be categorized as sensitive personal information or data.

PAYMENT INFORMATION

The term "Payment Data" refers to comprehensive transaction details and data associated with a payment or settlement transaction. It includes data collected, transmitted, or processed as part of a payment message or instruction.

Payment Data includes various categories, such as:

  • Customer Data: This includes information such as the customer's name, mobile number, email address, Aadhaar number, and PAN number.

  • Payment Sensitive Data: This category involves both customer and beneficiary account details, ensuring accurate and secure transactions.

  • Payment Credentials: These include OTPs, PINs, passwords, and other security elements.

  • Transaction Data: Transaction details such as originating and destination systems, transaction references, timestamps, and amounts are included in this category.

PERSONAL INFORMATION COLLECTION CONSENT

Users are able to access, browse, and use our services without disclosing, storing, possessing, handling, or dealing with their Personal Information.

Users voluntarily consent to the use, disclosure, storage, possession, handling, or dealing of their Sensitive Personal Information. According to SPI Rules, this consent is provided during account creation on the Website. We adhere to these principles while safeguarding your information in order to ensure your privacy.

INFORMATION COLLECTION

When creating an account, engaging in transactions, or contacting customer support, users must provide Personal Information and Sensitive Personal Information.

We may collect the following types of data:

  • Name and Age,
  • Password and Username,
  • PAN (Permanent Account Number),
  • User's Account Password,
  • Address Postale,
  • Email Address,
  • Phone Number,
  • IP Addresses,
  • Website URLs,
  • Card Number, Expiry Date, and Payment Instrument Details,
  • Feedback, Queries, Emails and Suggestions,
  • Third-Party Information,
  • Mobile/Tab Device Identifier.

We may also request additional information as needed to access and use our Website.

WHY WE COLLECT INFORMATION

You should be aware that we collect sensitive personal data or information for specific, transparent, and lawful purposes, including:

  • Our website provides a secure, efficient, and personalized user experience,
  • Product and service enhancements,
  • Inquiries and complaints of a general nature,
  • Sending emails about new products, services, newsletters, and policy changes,
  • Researching demographics, interests, and behaviors based on website traffic,
  • Creating new products and services,
  • Supporting customers,
  • The detection and prevention of errors, fraud, criminal activity, abuse of services, and technical problems.

HOW IS THE INFORMATION COLLECTED

We collect information when users access, browse, or use our Website or contact our online customer service. In addition to voluntary user input, automated data collection methods are used, such as the analysis of online behavior using cookies.

In accordance with this Policy, users can decline to provide certain information or withdraw their consent to provide specific data at any time. After you withdraw your consent, we will retain your Personal Information or Sensitive Personal Data or Information for a period determined by us or as required by law. The revocation of consent may result in limited access to certain Website features and services.

INFORMATION DISCLOSURE

It is our policy to share Personal Information and Sensitive Data with our trusted affiliates and other third parties, but only for the lawful purposes outlined in this Policy. We disclose no Personal Information or Sensitive Personal Data or Information to government institutions or authorities unless required by law, authorized by a government entity, required by a judicial order, necessary to safeguard legal rights, seek remedies, defend against charges, or facilitate a merger, acquisition, or other business transition.

COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses "cookies" and similar technology to enhance your experience. By utilizing these technologies, we can assign each visitor a unique random number known as a User Identification (User ID). As a result, we are able to better understand user interests and improve the effectiveness of our website. By collecting limited information about your computer while you visit our Website, including your IP address, we guide data transmission over the internet. Third parties may place "cookies" or similar devices on our Website. We disclaim all responsibility for the use of cookies by third parties.

THIRD-PARTY WEBSITE LINKS

There may be links on our Website to external websites that collect information from users. These linked websites are not under our control, and we are not responsible for their privacy policies, practices, or content. These external sites are not covered by this Privacy Policy.

CORRECTION AND UPDATION OF INFORMATION

Any inaccurate, incomplete, or misleading Personal Information or Sensitive Personal Data or Information should be promptly reported to us. By accessing their account on our Website, users can also review, update, or modify their information. The user is responsible for ensuring that the information they provide is accurate and true.

ADVERTISING

We may display advertisements served by third-party advertising companies when you visit our Website. These companies may use anonymized information (information that excludes your name, address, email address, or mobile number) to display ads related to products and services you may find interesting. Typically, this anonymized data is presented as aggregate statistics regarding traffic to various pages on our website.

DATA LOCALIZATION

Payment Data must be stored in India-based systems by all entities in the payments ecosystem, including system participants, service providers, intermediaries, payment gateways, and third-party vendors engaged by Powerfin Technology to provide payment services. For cross-border transactions involving both foreign and domestic components, a copy of the domestic component may be stored abroad.

SECURITY PRECAUTIONS

Our security measures prevent misuse, unauthorized access, modification, disclosure, or destruction of your Personal Information and Sensitive Personal Information Data or Information in our possession. Using firewalls, stringent password protection, and restricted access based on need-to-know, your information is stored on servers that are protected by firewalls. Maintaining the integrity of your information requires regular review and updating of our security safeguards. Our policy is to promptly notify affected users and take steps to mitigate immediate harm in the event of a security breach.

CONTACT US

If you have any questions or concerns about our Privacy Policy, feel free to reach out to us.

info@powerfintechnology.com